Payment and shipping
The following conditions apply:
Shipping conditions
Delivery only within Switzerland.
Shipping costs (including statutory value added tax)
We always charge a flat rate of CHF 10.50 for shipping costs in the online store
We calculate the shipping costs outside the online store order according to dimensions and weight according to Swiss postal assessment.
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
Download products will be sent to you as a file by e-mail within 96 hours of conclusion of the contract (after the time of your payment instruction if advance payment has been agreed).
Delivery periods
Unless otherwise stated in the respective offer, the goods will be delivered in Switzerland within 2 – 5 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Terms of payment
You have the following payment options:
- Payment in advance (in the online store always in advance)
- Payment by invoice
Further details on payment
The invoice amount must be paid immediately when paying by invoice or within 30 days at the latest as agreed.
If you have any questions, you will find our contact details in the imprint.
